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AI Agent

Smarter. Faster. 24/7. Scalable Support Without the Overhead. 

Say goodbye to long wait times, inconsistent agents, and rising operational costs. Our AI-Powered Call Centre delivers intelligent, human-like voice interactions across your entire customer journey, available 24/7, multilingual, and fully integrated with your existing systems 

From inbound support to outbound follow-ups, your business now has a virtual contact center that never sleeps, never calls in sick, and always follows protocol. 

Inbound and Outbound Call Handling

  • Greet callers with a custom-branded voice ​

  • Understand natural language, no “press 1 for sales” 

  • Answer FAQs, handle complaints, and give real-time updates 

  • Route calls or escalate to human agents (if needed) 

  • Take messages and send transcripts to relevant teams

  • Run follow-up calls, appointment reminders, or lead generation 

  • Deliver surveys, billing reminders, or promotions 

  • Automate collections and payment processing conversations 

  • Update CRMs in real-time with call results

Omnichannel Capable

Voice is just the beginning. We can unify your chat, email, WhatsApp, SMS, and voice into one smart virtual support agent , consistent across all channels. 

​Detects tone, urgency, and caller sentiment.

Our AI adapts its responses based on context, creating a human-like, empathetic experience.

CRM & Calendar Intelligence

Integrated directly with your Microsoft 365, Google Workspace, Calendly, or custom CRM, the AI receptionist can: 

Schedule and reschedule meetings 
Send calendar invites 
Confirm appointments with clients 
Set reminders and follow-up tasks 
Notify internal staff in real time 

Seamless Integration with Small Business Operations

Our AI integrates across chat and voice, from resetting passwords and managing IT requests to answering calls, handling customer queries, and acting as a 24/7 call centre agent. VerveAI ensures smooth integration with your existing systems, so automation feels natural.

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